I'm the IT Operations Manager at EHWLC - by work back story is that I've been there (unbelievably!) for 15 years and have moved from being a Term Time Only Library Assistant - to a Library Manager - sideways to become an IT Technician - Help Desk Manager and now Operations. There isn't anything more compelling to me at the moment than trying to work out how to make Web2.0 work in my organisation: student - academic - support-staff, all of us.
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