I lead a team of Technical Trainers and Instructional Technologists for a Technology company. My team is responsible for developing and delivering training programs for our help desk in the form of classroom, virtual, or eLearning. We are also responsible for developing eLearning courses for our customers which are housed in our corporate university. We are always looking for new and effective ways of delivering training hence my research on Web 2.0 tools.
Lisa Burden
Feb 28, 2008