How many IT (Tech support) does your district have. - Classroom 2.02024-03-28T12:28:14Zhttps://www.classroom20.com/forum/topics/how-many-it-tech-support-does?feed=yes&xn_auth=noReading about all the technol…tag:www.classroom20.com,2011-01-09:649749:Comment:5802362011-01-09T15:23:13.724ZIrishjedihttps://www.classroom20.com/profile/JonathanEddy
<p>Reading about all the technology other posters have my district is way behind the eight ball here in Massachusetts. We have about 13,000 students, 25 schools, and 1000 teachers. As far as technology each school has a server and some classes have Smartboards(not mine though). We are all PC and not every school has a lab, just a few computers in the class. It is pretty sad. The computers in the lab at my school are 6 years old. However, there are new computers that have been sitting in…</p>
<p>Reading about all the technology other posters have my district is way behind the eight ball here in Massachusetts. We have about 13,000 students, 25 schools, and 1000 teachers. As far as technology each school has a server and some classes have Smartboards(not mine though). We are all PC and not every school has a lab, just a few computers in the class. It is pretty sad. The computers in the lab at my school are 6 years old. However, there are new computers that have been sitting in boxes since the summer. Go figure.</p>
<p>There are 4 technicians and 1 Network Administrator to take care of all the schools. We don't use Ipads, Touches, or anything of the sort. We are not allowed to access blogs, wikis, or many other Web 2.0 sites. We are ass backwards. </p>
<p>This will make you laugh. I am doing an action research project for my admin license about the use of Web 2.0 tools in writing. I wanted to use blogs to have the kids collaborate on their writings. One of the upper administrators said that I can't use blogs and asked if there is anything else I would consider doing my action research on. No there is not anything else!! Can you believe that? Anyways, I am finding other Web 2.0 tools to use. OK, you can stop laughing now.</p> possible, especially if distr…tag:www.classroom20.com,2011-01-07:649749:Comment:5800242011-01-07T22:03:02.784ZDrew Rayhttps://www.classroom20.com/profile/DrewRay
possible, especially if district infrastructure goes to the cloud to save costs a la dropbox or ebackpack.com
possible, especially if district infrastructure goes to the cloud to save costs a la dropbox or ebackpack.com We have about 500 students an…tag:www.classroom20.com,2011-01-07:649749:Comment:5799532011-01-07T15:37:59.871ZPetarishttps://www.classroom20.com/profile/Petaris
<p>We have about 500 students and about 100 staff.</p>
<p> </p>
<p>We have 8 physical servers but three of those are ESXi and hosting a total of about 14 VMs.</p>
<p>We have about 500 students and about 100 staff.</p>
<p> </p>
<p>We have 8 physical servers but three of those are ESXi and hosting a total of about 14 VMs.</p> It is several years down the…tag:www.classroom20.com,2011-01-07:649749:Comment:5799412011-01-07T13:11:05.608ZCraig Nansenhttps://www.classroom20.com/profile/CraigNansen
<p>It is several years down the road. If we do a 1-1, it will be with iPad (or similar) devices or Google Chrome OS netbooks. We would continue with the laptop carts, computer labs, etc. that we already have for content creation, at least in the near future.</p>
<p> </p>
<p>We would like it to be with our current staff, with iPad devices, managed in a much better way than currently possible (one major reason we are holding off).</p>
<p> </p>
<p>I can point you to a lot of schools that are doing…</p>
<p>It is several years down the road. If we do a 1-1, it will be with iPad (or similar) devices or Google Chrome OS netbooks. We would continue with the laptop carts, computer labs, etc. that we already have for content creation, at least in the near future.</p>
<p> </p>
<p>We would like it to be with our current staff, with iPad devices, managed in a much better way than currently possible (one major reason we are holding off).</p>
<p> </p>
<p>I can point you to a lot of schools that are doing 1-1, but most of them are much smaller than our district. I also have a lot of resources I have bookmarked that I can share with you.</p> Hello,
Previously, sorry for…tag:www.classroom20.com,2011-01-07:649749:Comment:5799282011-01-07T09:10:14.328ZThomashttps://www.classroom20.com/profile/Thomas116
<div>Hello,</div>
<div><em>Previously, sorry for my bad english ...</em></div>
<div><em><br></br></em></div>
<div>I'm IT manager (and new to this website) at an international school in Paris (2700 students, 300 employees).</div>
<div>We are now 2 people (a technician and myself) full-time and a technician part-time learning.</div>
<div>We are about 5 sites in Paris and we have approximately:</div>
<div><ul>
<li>12 servers (Mac / Linux / Windows)</li>
<li>50 Mac for teachers departments (Connected…</li>
</ul>
</div>
<div>Hello,</div>
<div><em>Previously, sorry for my bad english ...</em></div>
<div><em><br/></em></div>
<div>I'm IT manager (and new to this website) at an international school in Paris (2700 students, 300 employees).</div>
<div>We are now 2 people (a technician and myself) full-time and a technician part-time learning.</div>
<div>We are about 5 sites in Paris and we have approximately:</div>
<div><ul>
<li>12 servers (Mac / Linux / Windows)</li>
<li>50 Mac for teachers departments (Connected to an OD)</li>
<li>60 Mac for administrative staff</li>
<li>15 PCs (Windows) for administrative staff</li>
<li>35 PCs (Windows) for students</li>
<li>6 Classmobiles from 20 MacBook for science students and primary school</li>
<li>12 Mac in labs (with screen and video projector)</li>
<li>20 PCs portables (windows) to loan for teachers</li>
<li>70 printers</li>
<li>80 classrooms with video projector</li>
<li>4 interactive whiteboard</li>
</ul>
</div>
<div>We handle also of a dozen website, 350 email accounts for the employees, 9000 email accounts for students and alumni, 300 OpenDirectory accounts, users support, etc. ...</div>
<div>Next year we plan to equip all our classrooms (80) with a computer (probably mac).</div>
<div>I don't know at all how it's going to happen with the teachers, but it will require computers to be "always" operational (of course).</div>
<div>My question is, is that at 2.5 people enough?</div>
<div>Can you tell me about your experiences on such a development?</div>
<div>Thank's a lot !</div>
<div>Thomas</div> Craig,
You mention a 1:1 ro…tag:www.classroom20.com,2011-01-07:649749:Comment:5799022011-01-07T04:33:07.291ZPaul Andersonhttps://www.classroom20.com/profile/PaulAnderson
<p>Craig,</p>
<p> </p>
<p>You mention a 1:1 roll out in the near future. Is that something that you are currently working on or is it a little further out? If you are planning on doing it soon, how many more computers will that add to your total today? Do you know how many more staff you figure it will take? We are currently looking at a 1:1 program, which is part of the reason I asked the questions that I did. I wonder if there is anyone else out there that has a 1:1 program that could…</p>
<p>Craig,</p>
<p> </p>
<p>You mention a 1:1 roll out in the near future. Is that something that you are currently working on or is it a little further out? If you are planning on doing it soon, how many more computers will that add to your total today? Do you know how many more staff you figure it will take? We are currently looking at a 1:1 program, which is part of the reason I asked the questions that I did. I wonder if there is anyone else out there that has a 1:1 program that could give a little more insight on what it takes to support it. </p> Thanks Justin!
I was wonderi…tag:www.classroom20.com,2011-01-04:649749:Comment:5792872011-01-04T01:56:45.764ZPaul Andersonhttps://www.classroom20.com/profile/PaulAnderson
<p>Thanks Justin! </p>
<p>I was wondering how many students and staff do you have? Also it might be helpful to know how many servers you have?</p>
<p>Once again, thanks! </p>
<p>Thanks Justin! </p>
<p>I was wondering how many students and staff do you have? Also it might be helpful to know how many servers you have?</p>
<p>Once again, thanks! </p> We have about 280 PCs and 5 M…tag:www.classroom20.com,2011-01-03:649749:Comment:5792202011-01-03T18:15:20.360ZPetarishttps://www.classroom20.com/profile/Petaris
<p>We have about 280 PCs and 5 Macs. The Macs don't authenticate to the network. We have one full time IT person that does everything. We have probably about 25 or 30 SMART boards and probably 35 - 40 projectors (including the ones for the SMART boards). Its a lot of work and every year more "stuff" shows up. Be it hardware or software, and the last two years I have needed some form of help. I suspect the same thing will occur this year. We really could use a part time person to help out…</p>
<p>We have about 280 PCs and 5 Macs. The Macs don't authenticate to the network. We have one full time IT person that does everything. We have probably about 25 or 30 SMART boards and probably 35 - 40 projectors (including the ones for the SMART boards). Its a lot of work and every year more "stuff" shows up. Be it hardware or software, and the last two years I have needed some form of help. I suspect the same thing will occur this year. We really could use a part time person to help out around here, or at least an extra person for the entire summer when the big projects happen.</p>
<p> </p>
<p>I agree with Paul that the number of IT people really needs to be based on the amount of technology and how much work it is to maintain. I would also add that future purchases, changes (software/system/procedures), and plans (where your going with your tech.), are important to consider as well. It could very well be that a seemingly simple change could require more or less people to manage it. For example. Say you decided your students don't need district provided computers anymore because they all have their own. You could setup a guest network and they can be responsible for their own systems. That would let you reduce your computer account by quite a bit and maybe you don't need as many people or don't need them all to be full time. Going the other way, say you decide you will implement 1:1 with laptops/Netbooks/iPads then you may find that you need one or more additional IT staff.</p>
<p> </p>
<p>Simply basing the number of IT staff on the number of students will not work. It can be part of the decision but it can't be the deciding factor.</p>
<p>You could have 2000 students and 40 computers like some of the Japanese schools I know of. Then you could probably get away with a part time IT person. By the way, that school (Junior High) has 44 computers total. The teachers/admin all share 4 in the staff room and there is a single lab of 40 computers for the students. They use that lab for 1 hour, twice a week. Isn't it amazing that they can do so well with so little technology when in the US we need to keep adding technology because its supposed to improve the students learning? Just some food for thought. ;)</p> We have numerous Xserves. It…tag:www.classroom20.com,2010-12-31:649749:Comment:5788972010-12-31T05:09:13.431ZCraig Nansenhttps://www.classroom20.com/profile/CraigNansen
We have numerous Xserves. It is a major concern for us. The Xserve is rack mountable and takes up much less space in our racks. We can't go with Mac Minis for our use, as we have 8 Terabytes of storage on most of our Xserves. But rumors are that there will be a usable replacement coming for the Xserve. If not, we will hve to run Mac OS X servers on high end Macs.
We have numerous Xserves. It is a major concern for us. The Xserve is rack mountable and takes up much less space in our racks. We can't go with Mac Minis for our use, as we have 8 Terabytes of storage on most of our Xserves. But rumors are that there will be a usable replacement coming for the Xserve. If not, we will hve to run Mac OS X servers on high end Macs. We take care of anything that…tag:www.classroom20.com,2010-12-30:649749:Comment:5788652010-12-30T22:18:45.844ZCraig Nansenhttps://www.classroom20.com/profile/CraigNansen
We take care of anything that can be done on site, but when it comes to replacements like this it goes to the bench techs. They are real good about taking parts from computers that can't be fixed to keep others running. They are certified for Apple repair so they can order replacement parts when needed.
We take care of anything that can be done on site, but when it comes to replacements like this it goes to the bench techs. They are real good about taking parts from computers that can't be fixed to keep others running. They are certified for Apple repair so they can order replacement parts when needed.